SnapSupport enables you to see what your customers or field technicians see and guide them remotely with AR-powered remote field visual assistance tools. With SnapSupport's assisted reality platform using mobile and smart glasses, expert help is always available at the user's fingertips. Our visual support works seamlessly without the need to download an app. Just send a link over SMS and get started with the remote field support experience.
Make expert help available to customers and guide them to issue resolution
Guide technicians remotely to improve first-time fix rates and reduce fix times
Hands-free, voice-enabled access with RealWear HMT-1
Send links using SMS to invite users without the need for downloading apps