Supercharge self support for your customers with SnapSupport. With SnapSupport’s personalized mobile app, instrument users can can get support 24/7 and effortlessly interact with the support team. Using collaborative tools such as chat, video or chatbots, customers can report issues and avail expert assistance.
Onboard customers faster with useful articles and training materials
Enable faster issue reporting with pictures and videos
Deliver remote assistance effectively using chat, live video or Google Glass
Enable AI enabled self support
Keep customers up to date with personalized articles and messages
Provide a personalized library of product documents