While modern equipments has evolved to become smart and connected, the tools available to support and maintain them are lagging far behind. SnapSupport's smart ticketing and maintenance app fills this technology gap. The app connects to equipment, creates maintenance tickets automatically and provides access to the right equipment data at the right time for proactive support. The platform also gathers all materials required for troubleshooting and enables technicians and experts to collaborate to solve issues faster.
Get data for troubleshooting and support automatically from IoT connected equipment
Proactively create maintenance tickets using rules and data thresholds
Troubleshoot issues efficiently with instant data access within the app
Resolve issues faster by collaborating with experts