Create a direct channel between your key customers using SnapSupport mobile app and make it extremely simple for them to report issues with pictures and videos.
Enable customers to chat with your support or products team or with a knowledgeable chatbot. Answer product or order related questions or simply help the customer pick the right product.
Let your field teams send questions and support requests and using a simple mobile app. Requests are automatically routed to the most qualified support team member immediately.
Use the lightweight SnapSupport app to empower your employees to report any quality related incidents within seconds. All incidents are captured and assigned to the right team members for quick resolution.